• Payments can be made using Visa, Mastercard, and Amex cards.
  • For payments made with a card issued by a Foreign Bank, we kindly request that you refrain from conducting more than 10 transactions within a 6-hour period. This applies to:
    1. Payments to a single CEB Account.
    2. Transactions are made using a single device.
    3. Payments processed with a single card.
  • Ensure you retain one of the following as proof of your online bill payment:
    1. Confirmation email.
    2. Payment confirmation SMS.
  • If you've received a Disconnection Notice, please present any of the aforementioned payment proofs to our disconnection staff upon their arrival at your premises.
  • Please be aware that partial payments may not settle your disconnection notice. For further clarification, feel free to reach out to our call center or your respective Area Office.
  • Kindly note that transactions are subject to reconciliation until CEB receives payment confirmation from the respective bank.

Need Assistance? CEB Call Center – 1987